Caribou Coffee

Service is ridiculous! I ordered coffee and waited 20 minutes before the barista explained to me that my order was “lost”. Nobody bothered to say anything to me until then. The barista was rude as if I was the one who lost the order or something! After I waited ANOTHER 20 minutes the coffee was cold and disgusting. Lol never again

Always considerate patent explaining beverage composition how to use their app

To the wonderful employee who made my Campfire Mocha with dark chocolate tonight... thaaaank you for making it so amazing! It was exactly what I needed after a long day and love the espresso beans too!! Yay for awesome people 😌☕️💕 …

I have no words for the service I received today. Normally I receive great service with the flamboyant man who tends to work, but today I had a different experience. First off, the drive-thru speaker was beyond quiet, so quiet I could hardly hear the low-toned man speaking to me through it. I had to constantly ask what he was saying, and talk over him making my order because I wasn't aware he was even talking. He started to sound annoyed at me for this, it's not my fault the speaker/headset was turned down to the minimum setting for some reason. I ordered 2 blended drinks, and 1 hot drink. I ordered a small blended, an extra large blended, and a hot drink large. I got a Large of everything. To make matters worse, the man asked me if I'd like a drink carrier, and I said I would, and he proceeded to hand me drinks through the window so fast I could hardly keep up. I ended up driving away with one cup in my back seat, which spilled all over the place. If I ask for a drink carrier, give me one. If you offer it, DEFINITELY remember to give me one. I don't understand how hard it is for people to do a simple job, it's not even like it was busy, I was the only car there.

Always friendly They make the best chocolate mochas!

I got the blackberry lemonade sparking. It needed mixed around but it was still good the blended one is good too.

Very pleasant place to get a cup of coffee and get some work done. It feels, and is, comfortable. The staff really make this place what it is.

5 stars for quality of coffee. I've gotten bags of caribou coffee in the supermarket and was very excited to see a physical location to visit while traveling. I was even more excited to see that they offer gluten free bread options which is quite hard to find (for celiac reasons). My coffee was the correct order however my wife received the wrong kind of coffee (wanted blended not hot). The drinks took quite awhile to arrive so we weren't willing to wait for another one to be made. Luckily she enjoyed it quite a bit. I love to get new coffee mugs so I bought one from this store, it was weird that there were no prices marked on any of them or the shelves so they could have easily made up a price on the spot. The most disappointing thing was the availability of the gluten free items. There are 3 listed on the menu but all of them were out of stock. I may try to visit again on my way back through and get one of the gluten free items and update the review but as it stands now it was a bit of a let down on the service side of things. Price for drinks is pretty on par with Starbucks and dunkin.

Coffee is good. However, they are out of food items 8/10 times I visit. This makes me sad and regret going here for coffee when I could go anywhere else in town and know that I will be able to get hot breakfast in addition to my drink.

Zac is the friendliest barista around! Coffee is always hot (or cold) depending on how you order it! Love the half price drinks during happy hour (3-6 PM M-F). The campfire mocha with dark chocolate or anything pumpkin spice are superb. Inside seating is cozy & drive through is quick.