United States Postal Service

Had problems with mail carrier issues and called post office and talked with a so called manager named deb. She was not polite at all. Very matter of factly. She didn't seem to care. Hung up the phone with her and thought well that was a waste of time. Don't think the issue is going to be resolved.

Don't go there with bulk mailing unless you have hours to kill. SORT THE ZIPCODES- USE THE TRAYS!!!! It doesn't matter if you call ahead and ask questions to make your pending visit go much smoother. They (mainly the ''supervisor Keenan'' ) will give you wrong answers anyways. This guy seriously needs a refresher course in post office bulk mailing rules/regulations.

The gal named Rogene is the only person that I will allow to help us. She’s personable, helpful, knowledgeable and easy to talk to while she works. We miss the tall guy whom is now retired, named Ken. Boy was he a blast! I would step out of line and wait for him to be available just to hear his jokes! we miss him very much! The ppl that work at this place do a great job. It is a lot of work that most ppl don’t realize the work it takes day after day, to get the mail out. Thank you Hastings Post Office for your constant hard work!

I visited this place today and had the displeasure of encountering the clerk at the customer service desk named -ROGENE!!! This person was easily the rudest person I have ever seen to work at USPS. I went there to pick up a package that was being held there. Upon walking up to the desk she offered no greeting (although she did say hello and smiled to the person in front of me) but rather just stared at me with a blistering cold look. I told her what I was there for and and she gives me a nasty look yet again and walks to the back. Upon returning to the desk instead handing me my package she scanned it and just threw it on the counter towards me and said nothing else. I just left. I called back to the Post office to complain and was told the Post Master wasn’t there at the moment and would call me back, which has not happened. Everyone else seemed reasonably friendly in there, but that ROGENE is one nasty person that should not be working in customer service or among living human beings for that matter. This was not my first encounter with her and she was just as nasty the first time as she was this time.

cannot seem to place urgently needed medications in the right PO Box ...and then indicated it was my fault

These workers have always been really good when I mail things! I always get what I need quickly & efficiently! I know I can always count on them! I appreciate what they have done for me! I hope we never lose them. They really do care!

Just letting you know the driver that sent package are lazy. They just put report no access to delivery location when my place is accessible whatsoever. Two times i wait there is no car coming and my tracking report said no access to delivery location.

As is ALWAYS the case when leaving a bulk mailing, my staff member spent the entire morning dealing with the post office gestapo Rogene!!! She takes being a rule-follower to the extreme even though we try very hard to have everything JUST the way she wants it. The other thing she never does is smile, she's always crabby!--a little bit of kindness goes a long way in making the customer's experience more pleasant.

Don't pay any attention to the negative comments. I've never been treated rudely there it's always very good.

The people who work there have rude attitudes. One lady was making fun of my hand writing ( which isn’t the best tbh ) and got frustrated at me when I didn’t respond to her as I was walking away. Having a terrible job is one thing but when you inflict that frustration onto innocent people, then that makes you a terrible person. The only positive I’ll give is that it’s the cheapest option, probably for obvious reasons.