Sonic Drive-In

The food is great! But the wait time just needs to be brought up a notch!

Great delicious food. Happy customer.

Terrible service!! We have went two times in the past week. Waited 25 minutes for 2 drinks!! We pulled out without our drinks. Terrible terrible! Late for our event and ruined our mood! Looking at all these other reviews, they are all completely accurate. Do something about this Hastings sonic!

This sonic is Horrible. Pull in a stall and no other cars. Place a simple order and wait 20 minutes

Took 35 min to complete 5 orders, none of which were big. I ordered two drinks and a shake. Pretty ridiculous. Saw ten cars leave the drive through line because it wasn’t moving. Either put a sign out front that your service is slow or don’t even open. People shouldn’t be expected to spend more on gas waiting in the drive through than what they spent on their order. Don’t waste your time

If you're willing to pony up the patience needed to deal with staff that seem overwhelmed when you're the only visible customer in line, and deal with the comically horrible listening skills, this Sonic is pretty good. Just make sure they got your order right before you leave the place.

I have been to this Sonic probably once a week for the past 3 weeks to just get a drink. Each time, I’ve gone through the drive thru because honestly, the drive thru should be faster than the stalls. However, every time, I’ve had to sit in the drive thru for 20 to 30 minutes JUST for ONE drink. If people are ordering a lot in the drive thru or are ordering things that take longer, they should be directed to a stall and staff should bring their food out to them when it is ready. Others whose orders should be ready in a minute should not have to wait so long. I’d also like to mention that the drive thru window EVERY TIME I go looks like it has NEVER been cleaned. Which is pretty disgusting. Definitely disappointed in the service and cleanliness of this sonic.

HORRIBLE! Don't go here unless you want to wait 40+min for 1 drink. With only 1 other person in line. Its ridiculous

Expect to wait 45 minutes even when no one else is there. Called while waiting and was told “we got backed up your order is up next” yet multiple people who came 10 minutes after me still received their food first. This is getting out of hand, it doesn’t take 40 minutes to make a burger. At this point go anywhere but here.

I’ve been very understanding, I know they’re short staffed and are struggling. I’ve let a lot of bad service go. But today was the worst experience I’ve had from ANYWHERE. I order my food and pay, and wait 45 minutes for them to say ANYTHING AT ALL to me. They finally hand me my food, saying “sorry we can’t put hotdogs on the grill anymore so we had to heat them up” (as if heating up a hotdog takes 45 minutes?). It was a rather small bag so I pulled over to check everything, and a sandwich was missing (Mind you, the sandwich was $2.45). I pulled into a stall and asked them to bring it out, they said I didn’t pay for it so I’d have to pay, and the manager came out to get my card and was very rude. They did not offer me a receipt to make sure I didn’t pay for it. And they were extremely rude about missing one of my sandwiches. And because of all of that, when I FINALLY got home to eat all the food was ice cold. Not going back for a VERY long time.