Precision Heating & Air Conditioning, Inc

Great Customer Service!

6 days of saying a guy was coming out to fix my a/c. Never came.

Great customer service and support. Came to house in less than 24 hrs and explained to me how to do the prevented maintenance.

AC quit working on Friday night so we called them in the morning and they came over within a couple hours and was able to fix it! Very professional, recommend them!

Terrible service. Come out to quote me for a replacement furnace, didn't bother getting back to me, I had to call them 3 times to get a response and all they would tell me is "Oh, we don't have time to do it now". Lousy people and lousy business practices.

I called three times in three months and heard the same story: we are busy and will call you when we can make it out. All I wanted was routine maintenance on my system. I called a different company (advanced climate control) and they made an appointment for the next day. I think that Dial could do a much better job of following up with people who call for help.

They replaced my heating and air conditioning systems. Very professional and friendly staff. Left the area possibly cleaner than when they came. It has been a very cool three weeks since the installation, and the furnace has been a definite improvement. This business is definitely one to consider working with.

Called on Precision twice over the last couple years, once for my furnace going out and the other time for my AC unit freezing up. Both times they were quick to respond, professional, explained the issues to me, and left me feeling confident in their work. Will definitely recommend to friends and family.