Petsense by Tractor Supply

Overall I don’t mind this place, and generally I prefer to shop local. However, I thought it may be valuable to mention one issue here. They offer a “Buy 10 Get 1 Free” deal on bags of pet food. I’ve been shopping here for over 2 years, buying the same bag every 2 months, and still haven’t received the free bag. The issue isn’t with the free bag, but rather with making me feel like I’m getting scammed. They keep track of how many bags you have and the number prints out on your receipt, but twice now the number has randomly changed. Eight months ago I was finally at 9 bags, and then the following purchase claimed I was at 6. Then my last purchase two months ago told me I was at 8, and now just today it says I’m at 7. Again, I don’t really care about the free bag of food. But when I’m purposely going out of my way to support local business, it doesn’t feel good to walk out feeling scammed because they aren’t tracking their own rewards program accurately. I was planning on trying their grooming services next month, but after reading some of the other reviews here, I’m nervous to waste my time or money. I may be searching for somewhere else to shop. I hear Chewy.com has some great deals and services.

I highly recommend training classes here with your furbaby. Kaeli, the trainer is amazing as well as the staff. I adopted my furbaby, Rebbie, from the Humane Society. He was hyper and reactive and needed socialization. SInce doing classes I have a totally different dog. Rebbie and I had alot of fun in the classes and enjoyed learning.We also created a stronger bond between us. Thank you Kaeli, for all you've done to help us!

I have always preferred to go here then anywhere else. They always have what I need in stock and it's a quick in and out. If I need nails trimmed on my pets they've always been accommodating and helpful.

Petsence has always been so good to us and our puppy. Management is always friendly.

My husband brought my silky terrier in for grooming and brought my boy home a complete mess. His hair was greasy his poor ears had no hair whatsoever left on them his face hadn’t been trimmed or cut into the bear shape like asked. It was as if the girl that groomed my little man didn’t know what she was doing. Will not be bringing my fur babies back for grooming. The store otherwise is good and no complaints but I don’t recommend using their grooming services.

Very much recommend dog training with Kaeli! I had recently rescued a German shepherd and wanted to make sure I was training her effectively right off the bat. Kaeli took the time to get to know my dog and I which made it such a personalized, positive experience where my dog and I could really be successful together. Now, I still use concepts she taught me to train other things. It’s so fun to stop in and see her for visits every now and again!

Great pet store friendly staff remember me and my dog. Good selection of pet toy's and treats plus dog food price right.

It's always refreshing to find a place that truly loves animals... I was greeted right away as I walked in and immediately felt my business mattered... they had kittens and cats, and after enjoying the company of them... I shopped for my items I walked in for... got extra things... and left very happy... even questioned adopting the cat from earlier... truly a wonderful experience... and I invite anyone else to go here before the big pet stores like PetCo or PetSmart...

I made an appointment with an acquaintance that had been asking for people to help her with her training to become a groomer.....showed up on time and she wasn't there. They called and she said she was on her way. Waited a half hour, ignored until the end of that half hour when I told a worker I was leaving.... she wanted to reschedule for later today. Um, no thanks. A message, call, something would have been nice. I went out of my way to try to help her out..... it's ok though, pet spa, here we come. 😉

The Santa they had at Petsense was soooo much better than the one at Petco. We got our Charlotte groomed and got a cute picture with Santa.