Perkins Restaurant & Bakery

The food was good.... The waitress was sweet..... BUT the management stood around watching and not running to help her TEAM out... especially on Father's Day! As far as our experience it was muggy in the restaurant, i asked for a diet coke to drink was brought a regular coke (which I made my kid drink) then after sitting with empty cups for a long time our whole table had to ask for drinks reminded her AGAIN mine was diet coke I was brought a cherry coke... When my daughter ordered she ordered the pot roast stroganoff was asked what 2 sides she wanted then when served was brought the pot roast meal when corrected no big deal... When we received the check we was then charged the correct meal but then ALSO was charged for the 2 sides that were only ordered because asked... We waited 7minutes for syrup to be brought to the table when all but 1 meal needed... we had to ask another waitress who was cleaning off a table for ketchup because was forgotten twice by ours... And all while the manager was standing in the front.... Sad for real sad one of the only FAMILY sit down restaurants in this town.... And it wasn't even as busy as I know it could have been for being a Sunday/holiday

I am extremely disappointed with the service tonight. Watching the staff turn people away 1 hour prior to closing, with only 2 tables seated, stating that they did not have the staff. Failing to check in on our table, but even worse vacuuming and cleaning the facility 30 minutes before closing and while we were still seated and eating our food. Clearly the staff wanted to leave early and this was not a staffing issue. I hope visits in the future will be more professional and service oriented, should we pursue eating here again.

My friend and I ordered Turkey Sausage patties his was over cooked and hard. Couldn't eat it. Mine was a little better could at least eat it. But they did take some off of the bill.

The service is very bad and the food takes a long time to arrive and the waitress never comes back to ask if you need anything. The manager has a terrible attitude. I'm not going back to that restaurant in Hastings. The Grand Island Perkins has better customer service.

Sat for 25 mins to get our order taken. Waited another 40 minutes for our food. As we were getting up to walk out, the manager tripped over their own legs to keep up from leaving, and got us the undercooked food. We were comped our sodas? Will NEVER go back.

They always let us split their big breakfasts. Laura the waitress was so patient with a grandmother and her thee grandchildren sitting behind us. She extended herself to be helpful and kind.sucha nice thing to see

Our waiter Michael was great! He was right there and more than willing to assist with anything we wanted. Great customer service! Have a good day!

Very friendly, great waitress! Hot food and made just how we asked!

Excellent customer service by Kenzie! Our order was prepared quickly. The French toast platter was sweet, but delicious and my country skillet was packed full of flavor and meat.

Never went to a Perkins and been unhappy. The cook is usually great making substitutes to make my Country Club Omelet, which Perkins discontinued. Our waitress was exceptionally good. She was friendly, chatty but not overbearing. Checked on us the right amount of time. Had a sense of humor we loved. We were there about midnight on Friday night,