Kim's Nail Spa II

Ive had fairly decent experiences here, but yesterday drew the line. I came in around 1045 as a walk-in but didnt get started until almost 1145. They were under-staffed (which was no surprise) and honestly not that busy. A girl came in and started on my nails. Long story short, after I went home with awful looking nails, my nails were still super sore from them removing my old ones because they were going as fast as they possibly could. My nails have never hurt so bad, I thought they were bruised underneath. Then the girl drilled the side of my finger because she was going so fast and didnt even apologize. Oh wait, theres more pain. Then she starts filing. Oh my Lord she was filing my nails so hard and fast that she was burning the sides of my fingers! She caused me a lot of pain and was very rude the entire time. I will NOT be going back.

I've went to the Kim's on 3rd street twice and they cut me both times I went there so today I decided to go to the one on Osborne drive. Pedicure was wonderful and thats why i give it 3 stars but the full set i asked for rounded and they had no idea wat I was talking about. Went home with different shapes and sizes of nails.

I’ve been here a few times and generally had good luck. The most recent time was not so great. I had gone in for an acrylic fill after breaking a nail while remodeling our house. During the process of getting a fill he hit my cuticles/skin FOUR times, each making a different spot bleed. This was after the fact that I told him it hurt the first few times. Then I got shellac and he put on a base coat, 3 coats of nail polish, and a top coat. My nails look way too thick and unnatural. He didn’t thin out the tips either, so they look way too thick. I don’t think i will be going here again, which is a bummer because I had good experiences before, but this one just ruined it.

I have now had two terrible experiences at this salon The first was for a manicure, and when I left I realized that it was the worst job I have ever received; my nails looked terrible. I’m not ever that picky as a whole with my nails. The second occurrence made my mother and myself very angry. It’s the worst foul a nail salon can make. Taking customers who came in after you before taking care of you. Not to mention that my pedicure bath wasn’t working and stopped working intermittently while waiting and the worker didn’t seem to care at all. When we got up to walk out because of feeling offended for getting no service, no one seemed to care. I asked to speak to the manager and told her why we were leaving. She made no attempt to tell us she was sorry or to offer us a discount for a return visit. This is my first google review in my life. I will never go to any Kim’s Nails again and I will do my best to tell everyone I know about these experiences. I’ve been to a lot of nail places and this is the absolute worst.

I get my nails done every few weeks. The employees are always so sweet and positive. They are always able to work me in and do such a great job!

Disappointed, the gal that did my manicure trimmed a little deep and the finger later hurt like heck. She was also coughing.😕She did have a mask on but it was hanging off her nose. Very shakey, felt bad for her as she was apparently not feeling well. …

I have been to this salon twice, the pedicure I got was great & relaxing. However, I just got my nails done yesterday & felt that my nails were being rushed to get done. I got acrylic nails and they are an uneven length and shape. They are not done down to my cuticle.. it looked like I needed a fill already when I left the nail salon. Very disappointed and will be trying a different salon that will take time on my nails.

So disappointed in my appointment today. Waited for almost 25 minutes for them to suggest that I didn't call the right place. I got on my phone and proved that I did. I was rushed through super aggressively while my tech constantly just kept looking at the door. The second she finished she put her coat on and left the building without a word. I went up front to pay and he took my card, put it in the machine and walked away. No words, no thank you. Nothing. Ontop of that it was dirty too. Gunk all over my chair. ill never be back.

Amy & Kim are amazing nail technicians! Pedicures are very therapeutic. Always satisfied with their work. I'm a perfectionist about how my nails are done.

I showed them a picture of a nail design I wanted and they matched it perfectly! Highly recommend them!