Ramada by Wyndham Midtown Grand Island

I would give this dump a zero, if possible. Each morning sewage backed up into the bathtub. The front office staff did not seem to care and offered only to move me to another room or have somebody come and clean the tub. Other patrons complained of sinks and toilets slow to drain and the constant smell of sewage. We had a large group in the hotel for a conference and our keynote speaker visiting Nebraska for the first time complained to the front desk about smelling sewage. Again, no action was taken. I spoke to housekeeping and they confirmed that was not an isolated incident. The management not only doesn’t seem to care, but they are incompetent and booked some of the guests twice for the same night. Stay away!

Room service was excellent: has free wifi: beds were comfortable: regular tabletop outlets with USB charging station: showers are amazing and hot: big swimming pool: golf and other fun activities: the breakfast was amazing eggs: pancakes. Bacon things like that: walk out patio and getting an uber was pretty quick. Walking distance to restaurants and gas stations. Very nice town and people.

Right on one of the main streets with plenty of dining options nearby. Attended for a conference. The staff were all friendly and helpful with some of the technology issues that are bound to arise. Meals were simple, but tasty.

This motel is not family friendly. We felt harassed by staff by swimming pool and golf. Told the grandkids which weren’t never unattended by us adults they couldn’t jump into pool that is 8 feet deep. Was too noisy playing billiards and told people to turn down music when we couldn’t hear it a few feet away. We couldn’t sit in any area after 10:00pm and play games and socialize. Never going back. There were very few people staying there and now we know why.

Clean and comfortable beds, rooms and hallways/common areas were clean and inviting. Breakfast could have been better (buffet staff wasn't the greatest about keeping things stocked) but overall okay for a complementary breakfast.

Worst service EVER. We had a locked in a blocked rate and discounted price for my stepdaughter’s wedding for 5 days, verified the price of $60/night before driving 10hrs. We show up and they can no longer honor the price the employee gave us because she no longer works there. After calming my husband down and he remained silent out of anger, the staff continued to antagonize him as he told her several times to please stop speaking to him. Our entire wedding party is now looking for reservations two days before the wedding since our prices doubled. Thanks Ramada!

Our company held an event recently and last minute changes were required. Ashley in the catering dept was responsive and very helpful in making these big changes. Service was fantastic, guests reported that the steak was best in Grand Island and would be back for more. Thanks Ashley and Ramada staff!

Uncomfortable stay. Staff harassed us about the non-registered guests coming to the hotel for dinner with us, and inviting their 2 kids to swim with our registered 4 kids. We were in town specifically to see these friends/family, they are the reason we were at the hotel. There is a policy to prevent large numbers of people/parties(understandable) , but this was not a party and staff was made aware. I was told I was "flagged" and if the unregistered kids swam they would be asked to leave. (Staff made it sound like this hotel has an issue with residents of the town sneaking in to use the pool and others hosting parties, but that's not my problem. That wasn't the case here, and the hotel didn't need to take that out on our group) Eventually grandma came in and told front desk staff that she would leave at night and stay at the home of those we were visiting, so the 2 local kids could be registered guests and swim. The staff agreed, but it shouldn't have gotten to the point of grandma offering leaving. We requested adjoining rooms. Staff said before arrival that would be accommodated, it was not. After I reached out to corporate regarding our stay, manager Rhonda reached out and gave me a half refund and half apology. She sent me a security camera screenshot of a member of our group in the pool, list of policies, told us we misunderstood, said grandparents and families are always welcome, and rambled on. She's unprofessional, lacks integrity and according to corporate, there is noone to hold her accountable. I did meet one hotel staff member that was friendly during the stay. And we found the bar/restaurant staff to be very friendly as well. We enjoyed the service, food and drinks.

The beds were good. Not too soft, not too firm. There was a shower bench for my mom. Everything worked, the ac, lamps, and coffee maker. There was hot water. Everything was clean! The breakfast was attractively arranged and delicious!

Rooms were clean, breakfast is decent, pool and rec area was clean. Check in lady was great and helpful. The night bellhop and I believe this lady was a manager was pretty into what we all were doing. We booked 3 rooms for a family gathering and felt they were overprotective and needed to know what we were doing. Pool and rec area shut down at 10, even on a weekend. Even the gathering spaces we were chased out of at 10. If you are staying overnight just to sleep and as a couple or single, I highly recommend. If you are a family and wanting some relaxing time and want to let your kids play, I recommend going elsewhere where you are not watched and judged and commented on your every move.