Planet Fitness

Love this place. The staff is really nice. Only been a member for over a month have been loving it. The 3 stars are over the hours change. I am really sad they are cutting the hours way back. 10pm is not very late and they close super early on the weekends. I can understand not being staffed 24/7. Have you considered adding 24/7 as an add on, or as part of the black card? I know lots of places have 24/7 but are not staffed 24/7.

Julie is the manager is rude and condescending. You get what you pay for. The only PF open rarely.

Favorite gym I've ever paid money for! PF in Fremont has the best personal trainer, a squeaky clean gym, and a conducive environment no matter where you are at in your fitness journey.

I have never in my life been treated so horribly by a business, let alone 1 person. A little while back I had some problems with my payment and while I paid it as soon as I found out then planet fitness charged me double. I called Cori about the situation and it took a few times before it was fixed but Cori was very rude during the whole process. He made me feel horrible about myself and that he assumed I had no money, which that was not the situation. Unfortunately this happens every month with my payment and ABC has tried to fix it as well as I have tried to fix it also but it always ends up that I have to call the next day and make the payment. That’s not the point here though, the point is ever since that happened with Cori when I walk into the Fremont club he does not greet me he looks at me and says what do you need, and when I leave he just watches me walk out the door and does not say thank you or anything else. I switched my home club to Omaha and I’m glad I did because I’ve never felt more uncomfortable at a place than I do at this planet fitness. He used to be very kind to me until that happened, and as I am on a budget I can’t afford for Planet Fitness to come out of my account two or three times at a time. The only reason I tan in Fremont once in a while is when I can’t make it to Omaha otherwise I would never go there again and I just cringe when I walk in and have to see his face.

Needs to be 24 hours like others. I'd like to go at 10 or 11pm. I don't see how one gym can close early and charge the same as a 24hr gym. Doesn't seem right.

Managing another club will never come close to the relationship, and experiences I shared with the “mont” best staff I have ever assembled and been part of .. “big Cory “

The gym is great but some days I don’t get to workout because they don’t open till 5am. Every other Planet Fitness that I have been to has gone back to the original ours except the Fremont location, please change your hours so your customers can workout on a busy schedule!

Fremont’s Planet Fitness is by far my favorite club. Never over packed and the staff is always amazing. The disrespect I witnessed today was so uncalled for but the employees handled it amazingly. Wish more young adults were as great as the Fremont’s employees are!!

I switched from Omaha to Fremont. Their service here is not the greatest. In Omaha, they took me around to all the equipment and explained anything we wanted to know. Here, they just let you figure it out. There was always someone at the Omaha gym that was cleaning, but here I have not seen that yet. When speaking the personal, they are polite and very helpful.

This is the second problem I have had with PF in Fremont, the first time it was rude employees when I was updating my payment information. I decided to give it a second chance. I have always been a black card member but only go there to tan. They had a flood over Christmas. I asked to put my membership on hold until the tan beds were fixed which I was told 2 to 3 months. I was told they only put on hold for medical reasons. However I could drop to a regular membership until it was fixed, but when I upgraded, I would have to pay the more expensive joiner fee again. Which I just paid in November. No working with me at all. I just canceled. I will tan somewhere else with better customer service.