Dogtopia of Omaha-Northwest

Took my dog to board at the Northwest location to board over the Holiday weekend. The first thing we did was the doggie meet and play they assured me that the dogs would go outside and play and while watching the cams during the time we …

We love taking our pup to Dogtopia in Omaha at the NW location (156 and Maple). The staff there is excellent, and greet Rosie by her name when we walk in the door! They have excellent grooming services, and the daycare is awesome. We take …

I bring my dog here for Daycare, Boarding, and Grooming and he absolutely loves it! The staff is so good to him and they are always very friendly and welcoming when I bring him in! Buddy and I highly recommend!!

Shelbi did an amazing job grooming my dog. I was very specific about how I wanted his hair cut and she patiently listened to my requests and delivered them PERFECTLY! My dog was very happy when I picked him up, so that makes me very happy. The price for the service was very reasonable for the amazing job they did. Highly recommend!

Definitely not impressed. I took my dog there last Wednesday for the first time and asked for his nails to be cut while he was at daycare. He looked like he was having a great time on the cameras during the day, but I hardly ever saw any of …

Absolutely love taking my dog there to be groomed! He’s so soft and looks amazing!

Called to see about scheduling an appointment, was told we’d need to schedule a meet and greet and then was hung up on. Tried calling back and they picked up then muted the phone or put me on hold. Not calling back a third time. I’ll pass.

Our dog Bruno LOVES going to daycare at Dogtopia! The staff is friendly, even though it is always busy. They greet Bruno by name and he responds to that. I pop in on the webcam and watch the dogs playing and it makes me happy to see the staff members give him personal attention!

Great place to take your fur-babies! Awesome staff that’s easy to work with and very friendly. I guarantee your dog will love running around with friends as much as mine did! Love the fact they have cameras to watch the dogs during the day. Highly recommend!!

We had been taking our dogs to the Millard location for years for daycare and always had a great experience. After moving last summer we had started up at this location as it was closer to our new house. The staff was always short, never knew our dogs when we dropped off or picked up, the location was definitely not nearly as clean & our dogs always came home smelling terrible. But with two dogs ages 1 & 2 we wanted to keep them socialized & active on days we work long hours so we gave them a couple more chances. We have a corgi and a golden retriever. Last Friday, we took them both to daycare and noticed our corgi came home with multiple spots of fur missing from his back .. when we looked closer he had multiple wounds and open sores of gashes taken out of his back and on his bottom. We immediately called the vet and got him on antibiotics incase of infection and followed their other instructions closely. After calling Saturday morning and wanting to know what happened, I had spoken to someone who was helpful and assured me this was not something they take lightly and she would look at the cameras and have a manager call me Monday. Monday rolls around and I finally get a call from assuming the manger. She told me they reviewed the cameras and asked if I wanted to know what happened. Obviously I did. She told me that during their kennel time they sometimes kennel “siblings” together. Which I was familiar with as the Millard location also would do this and I loved that my dogs could be together during this time as they are not typically in a kennel at home. Well I instantly knew in my heart that our golden would never hurt our corgi like this. They are best friends and always get along great. The manager then tells me that they accidentally mixed up which dog was my corgis sibling! I cannot even express how disgusted and heart broken I am. So for the time being that they were probably in a kennel for assuming the lunch hours or 12-1:30 my poor dog was getting terrorized with an aggressive dog in a situation where he couldn’t even get out of. I have expressed that I want my money back and we will needless to say not be returning. I hope this never happens to another dog because that is just straight abuse and should never be a mistake that happens… and also one that the owners are not informed until they notice the wounds at home. We are so blessed that the situation wasn’t worse. But will not be returning or recommending to family & friends in the future.