Brakes Plus

I came here for a tire rotation and given the price of the package I opted to do that as well as get an oil change plus an inspection and more, all for the same price I would have paid somewhere else for the price of just an oil change. I called back after the service with some concerns and they were beyond accommodating to my needs but even more so with my concerns. They remedied my situation flawlessly. I believe the person I dealt with was Chris? Amazing customer service. Highly recommend for whatever service your needing in the auto dept. Thank you!

I contacted this location and had the pleasure to speak with the manager James. I had gone to others trying to find help before Brakes Plus saved the day. I noticed my car sounded sounded in the wheel area. I brought my care here on a referral from a recent customer. They were able to figure out the problem and repair it fast. I’m so grateful to them for getting me back on the road that same day! Also, they quoted me so quotes for our items I considered replacing. I truly appreciate it!

Brandon at Brakes Plus was an excellent help to me. Came in with a stripped lug nut that was causing me excessive pain and stress trying to remove. Without hesitation he had the lug off and didn’t charge me a penny. Thanks Brandon for making my day. Will definitely be going back here for any wheel or brake issues. Great employee and very personable!

Went in for a routine oil change and found out that my battery was not running well and needed a new battery which was surprising since my battery was less than 3 years old. I got to talk with James McCracken from there and he was able to give me possible reasons as to why my battery life was so short and was very kind and understanding. 10/10 customer service and was pleased with the genuine conversations we had. Definitely going back.

I brought my car in needing brake repair and when arriving I was immediately greeted and assisted for my car needs. The service there was absolutely amazing and they gave me a detailed run down about my car. Not only were the employees very kind but the GM, James, was very compromising and helped me get on my way with the best care for my vehicle. Also if you’re military I’d highly suggest coming here they will treat you right!

My experience with this place was phenomenal from start to finish. My vehicle began having issues on a trip from Kansas City to Omaha. I tried contacting several different auto repair shops in the Omaha area the morning after I arrived without any luck in finding one that could get me in the same day. When I called this Brakes Plus location, Jason told me they'd absolutely be able to take care of my vehicle and to bring it in. Everyone that I interacted with (Chris, others) was extremely professional and pleasant. They figured out what was causing the issue with my vehicle, took the time to explain everything in detail, and repaired it so that I could make the return trip home to Kansas City. I'm immensely grateful to everyone at this location and highly recommend it to anyone looking for an auto repair shop in the area.

I took my car here for some general maintenance and recieved great customer service! Chris was wonderful and explained exactly what was done to my car and answered every question clearly so I understood. Which I appreciated due to my lack of car knowledge. They changed my spark plugs and did a full check on my car to make sure everything was running properly. Absolutely recommend!

I have used Brakes plus before in the past and was impressed with their service but this recent visit blew me away! Came in to get an oil change before heading into work and was greeted by Jon who was fast and efficient with helping me get my jeep in the shop quickly to get it changed. While waiting general manager James came out and informed me two of my tires were also low and they got those filled for me as well. The Bellevue store is awesome will definitely be back!

These guys are great! Quick & courteous service. I’ve never been over charged or felt like they were trying to take advantage of me with extra repairs or parts. I will always come here for any repairs needed. James and the rest of the staff are wonderful.

Great service and great people! The employees were extremely friendly and helped me get a good deal compared to the previous place I went to. Everything was quick and laid out in a way that an average person could understand, not just a car expert. Overall, would go back (I’m actually here right now getting new brakes put on my wife’s car).